Accessibility

For more information about the physical features of our accessible room, common areas or special services relating to a specific disability, please call +1 707-937-5525.

Accessible Hotel Features

  • Accessible Self-parking
  • Self-parking accessible spaces
  • Service animals are welcome

Accessible Areas with Accessible Routes from Public Entrance

  • Main entrance is accessible
  • Registration desk

Guest Room Accessibility

  • Accessible entrance to accessible guest room
  • Bathroom grab bars
  • Roll-in shower with bench
  • TV with close-captioning
  • Shower wand, adjustable
  • Toilet seat at wheelchair height

Web Accessibility Policy

We strive to provide services in a way that respects the dignity and independence of persons with disabilities. We have established policies and procedures to ensure we provide goods and services to all our customers in a manner consistent with this core value.

It is our policy to remove barriers to full access to our products and services whenever that is readily achievable and to develop products and services with accessibility standards considered. We are committed to ensuring the accessibility of our websites to persons with disabilities. To achieve this goal, we have adopted the following guidelines:

  • Accessibility Guidelines – We have put in place processes to make accessibility and meeting the criteria known as the Web Content Accessibility Guidelines 2.0 AA, as recommended by the Web Accessibility Initiative of the World Wide Web Consortium, integral to our software development efforts, design specifications and product roadmaps. We will measure and track our progress to ensure we continually make improvements to address the evolving industry standards and to meet the accessibility needs of our customers and visitors to our websites.

Complaints And Responses

Questions or complaints regarding our website may be directed to the Q4Launch Accessibility Officer by email at accessibility@q4launch.com. A member of our team will review the question or complaint and respond within forty-eight (48) hours. Our response will include actions we have taken, or will take, to resolve the issue. We may also refer to alternative assistive measures which may resolve or address the question or complaint.